Artificial Intelligence in Management: Impact, Challenges and Developments
暫譯: 管理中的人工智慧：影響、挑戰與發展

本書探討人工智慧（AI）在組織中的實施及其影響，重點關注社會5.0與可持續性。內容不僅基於元宇宙和透過系統性回顧進行的元分析，還使用實證數據，章節不僅說明了AI如何在商業的所有功能領域中變得有用，還討論了與實施和影響相關的挑戰。本書詳細闡述了AI在全球不同管理領域的不同組織中的實施過程。它還包括AI在不同管理領域及社會中的影響研究。每一章都詳細使用來自不同組織的案例，以提供準確的見解給讀者。書中還包括使用AI工具進行精確預測、倉庫和庫存管理、地點規劃、產品線優化、最近的趨勢，特別是大數據、精益方法、物聯網（IoT）、數位化和基於雲的解決方案、敏捷供應鏈網絡、社會5.0的創新能力、可持續性、運營與維護、人力資源管理、行銷等的範例。

本書適合本科生、研究生、企業高管、企業家等，鼓勵對AI在當前視角下的影響、挑戰和最新發展進行實踐學習，強調最新的AI技術如何融入商業世界。

Dr Alka Agnihotri is currently working as Professor of Human Resources & Organization Behavior in the School of Business, Galgotia's University, Greater Noida, India. She has two decades of professional experience. She obtained a Doctor of Philosophy in management from Amity University, Noida, India. She has a double postgraduate and double NET qualification (MBA & MPA). She has published several research papers in Scopus indexed journals (with best paper awards) and conferences. Alka has 18 years of experience in consultancy, research, training, corporate life and academics. Her technical skills include SAP-ERP in HR Module, SPSS, AMOS, NVivo, SLR, Bibliometric Analysis using R, etc. She is a corporate trainer and has conducted workshops on leadership, stress management, time management, business communication & leadership, etc. She has got patents published and has also written a book on HRM, AI in management, Leadership etc topics with couple of books indexed in Scopus. She is also working as reviewer and editor for many international journals including Scopus indexed journals. She has won awards in research including the InSc Young Researcher Award 2021 awarded by Institute of Scholars and Galgotias University.

Dr Anuja Pandey is a distinguished academician and thought leader in marketing and management education, with over 25 years of experience in teaching, research, and institutional leadership. As Professor of Marketing and Head of the India Case Research Centre at AIMA, she has been instrumental in advancing India-centric case research and promoting the use of analytics in management pedagogy. Her academic contributions are deeply rooted in marketing analytics, digital transformation, and AI-readiness frameworks, with a strong emphasis on applied research and public policy consulting. She has led several high-impact research projects funded by government ministries, including studies on AI implementation, emerging technology adoption, and advertising ethics. Dr. Pandey has mentored over 150 India-centric teaching cases, published 23 refereed journal papers, and 12 case studies in marketing analytics published by Wiley. Her editorial leadership at the AIMA-Journal for Management & Research and the launch of Casepedia have significantly enriched the Indian case research ecosystem. She has supervised multiple PhD scholars, presented at international conferences, and collaborated with global institutions like Harvard Business School, The Case Centre (UK), and EFMD. Her work bridges academia and industry, with a focus on data-driven decision-making, AI integration in governance, and capacity-building in analytics education

Dr Balamurugan Balusamy is currently working as an Associate Dean Academics in Shiv Nadar Institution of Eminence, Delhi-NCR. Prior to this assignment he was Professor, School of Computing Sciences & Engineering and Director International Relations at Galgotias University, Greater Noida, India. His contributions focused on Engineering Education, Block chain and Data Sciences. His Academic degrees and twelve years of experience working as a faculty in a global University like VIT University, Vellore has made him more receptive and prominent in his domain. He does have 200 plus high impact factor papers in Springer, Elsevier and IEEE. He has done more than 200 Edited and authored books and collaborated with eminent professors across the world from top QS ranked university. Prof. Balamurugan Balusamy has served up to the position of Associate Professor in his stint of 12 years of experience with VIT University, Vellore. He had completed his Bachelors, Masters and PhD Degrees from Top premier institutions from India. His passion is teaching and adapts different design thinking principles while delivering his lectures. He has visited 15 plus countries for his technical course. He serves in the advisory committee for several startups and forums and does consultancy work for industry on Industrial IOT. He has given over 195 talks in various events and symposium. He has spearheaded and conducted more than 10 IEEE and ACM International conferences up to date.

阿爾卡·阿格尼霍特里博士目前擔任印度大諾伊達加爾戈提亞大學商學院人力資源與組織行為教授，擁有二十年的專業經驗。她在印度諾伊達的阿米提大學獲得管理學博士學位，並擁有雙碩士學位及雙NET資格（MBA與MPA）。她在Scopus索引的期刊和會議上發表了多篇研究論文（並獲得最佳論文獎）。阿爾卡在顧問、研究、培訓、企業生活和學術界擁有18年的經驗。她的技術技能包括人力資源模組的SAP-ERP、SPSS、AMOS、NVivo、SLR、使用R的文獻計量分析等。她是一名企業培訓師，曾舉辦有關領導力、壓力管理、時間管理、商業溝通與領導力等主題的工作坊。她已獲得專利並撰寫了有關人力資源管理、管理中的人工智慧、領導力等主題的書籍，其中幾本書已在Scopus中索引。她還擔任多本國際期刊的審稿人和編輯，包括Scopus索引的期刊。她在研究方面獲得了多項獎項，包括2021年由學者研究所和加爾戈提亞大學頒發的InSc青年研究者獎。

阿努賈·潘迪博士是一位在行銷和管理教育領域的傑出學者和思想領袖，擁有超過25年的教學、研究和機構領導經驗。作為AIMA的行銷教授及印度案例研究中心主任，她在推進以印度為中心的案例研究和促進管理教學中的分析應用方面發揮了重要作用。她的學術貢獻深植於行銷分析、數位轉型和人工智慧準備框架，並強調應用研究和公共政策諮詢。她主導了多個由政府部門資助的高影響力研究項目，包括有關人工智慧實施、新興技術採用和廣告倫理的研究。潘迪博士指導了超過150個以印度為中心的教學案例，發表了23篇經過審核的期刊論文，以及12篇由Wiley出版的行銷分析案例研究。她在AIMA管理與研究期刊的編輯領導以及Casepedia的推出，顯著豐富了印度案例研究生態系統。她指導了多位博士生，參加國際會議，並與哈佛商學院、案例中心（英國）和EFMD等全球機構合作。她的工作橋接了學術界和產業，專注於數據驅動的決策、人工智慧在治理中的整合以及分析教育的能力建設。

巴拉穆魯根·巴盧薩米博士目前擔任德里-NCR的希夫納達卓越機構學術副院長。在此之前，他是印度大諾伊達加爾戈提亞大學計算科學與工程學院的教授及國際關係主任。他的貢獻集中於工程教育、區塊鏈和數據科學。他的學術學位和在VIT大學（印度維洛爾）等全球大學擔任教職的十二年經驗，使他在其領域中更具敏感性和知名度。他在Springer、Elsevier和IEEE等期刊上發表了超過200篇高影響因子論文。他編輯和撰寫了超過200本書籍，並與來自全球頂尖QS排名大學的著名教授合作。巴拉穆魯根·巴盧薩米教授在VIT大學的12年任期內晉升至副教授職位。他在印度的頂尖機構完成了學士、碩士和博士學位。他熱愛教學，並在授課時採用不同的設計思維原則。他曾因技術課程訪問超過15個國家。他在多個初創企業和論壇的諮詢委員會中任職，並為工業物聯網提供顧問服務。他在各種活動和研討會上發表了超過195次演講。至今，他已主導和舉辦了超過10場IEEE和ACM國際會議。