Telecommunications Convergence, 2/e

Steven Shepard

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In this new edition of Telecommunications Convergence, globally recognized telecom guru Steven Shepard gives you a life raft for the whirlpool of todays tech market. With the keen analytical skills and deep knowledge of the industry that have earned him marquee status at telecom conferences around the world, Shepard breaks down the key questions you must answer for your own company and career.


Steven Shepard predicted the current overcapacity, convergence shakeout, and downturn in telecom. Now, in this second edition, he gives you nearly 300 new pages of solutions that work--an almost entirely new book. With this information you and your company can survive--and even thrive--in the challenging environment he forecast.


If youre serious about telecom, you need Shepards technology, service, and management answers to the most critical questions you face:



* What survival strategies will work for my company?

* How do I build a company-sparing blueprint?

* Can management and network hierarchy changes improve the outcome?

* Capability: build or buy?

* What are the smart companies doing right now?

* And most important of all--whats next?

           

     Acknowledgments
     Foreword
     Preface
   INTRODUCTION
    Beginnings: What Do We Know?
    So, Why Did the Crash Occur?
    Evolution
    Aftermath
    The Pivot Point: Customer Value and How to Measure It
    So, Whats the Answer?
   PART ONE: THE TECHNOLOGIES
    Introduction
    The Internets Influence Is Far from Over
    The Software Industry Will Take on a More Critical Role as the Players Evolve
    Optical Technology Will Be the Next Big Techno-hero--Again
    The Functional Migration from the Core of the Network to the Edge is Underway
    In Spite of the Hype, 3G Wireless Doesnt Cut It
    Mobile Appliances Will Become a Significant Marketplace
    The Computer and Pheripheral Device Industry Segment Will Evolve in Strange and Wonderful Ways
    The Metro Environment Will Become a Powerful Marketplace in the Next Three to Five Years
    The Semiconductor Industrys Influence Will Grow Substantially and Products Will Become More Application Specific
    Network Management (NM) Will Take on an Increasingly Important Role
    Convergence: the Technologies
    Access Technologies
    Traditional Access Technologies
    Marketplace Realities
    56-Kbps Modems
    Just Out: V.92
    ISDN
    The Technology
    The Basic Rate Interface (BRI)
    AO/DI
    The Primary Rate Interface (PRI)
    PBX Applications
    Videoconferencing
    Automatic Call Distribution (ACD)
    In Support of the Remote Agent
    T-Carrier and Voice Digitization
    The Nature of Voice
    Voice Digitization
    Alternative Digitization Techniques
    Adaptive Differential Pulse Code Modulation (ADPCM)
    Continuously Variable Slope Delta (CVSD)
    Linear Predictive Coding (LPC)
    Digital Speech Interpolation (DSI)
    Framing and Formatting in T-1
    Cable-Based Access Technologies
    The Broadband Balkans
    The Cable Network
    Next-Generation Cable Systems
    Hybrid Fiber Coax Systems (HFC)
    Cable Modems
    Data over Cable Standards
    Digital Subscriber Line (DSL)
    ADSL Modulation Techniques
    Crosstalk Issues
    DMT
    CAP
    DSL Services
    ADSL
    A Word About the DSLAM
    High Bit Rate Digital Subscriber Line (HDSL)
    G-Lite
    SHDSL
    DSL Market Issues
    Provider Challenges
    Solutions
    Preventative Network Architecture Issues
    Loop Length
    Crosstalk and Background Noise
    Down the Road
    DSL Summary
    Wireless Access Technologies
    The Special Case of Premises Access
    Contention-based LANs
    Distributed Polling LANs
    Wireless Ethernet: 802.11
    The Home Phoneline Networking Alliance (HomePNA)
    Bluetooth
    WAP
    The Mobile Appliance
    Access Technologies Summary
    Transport Technologies
    Clouds
    The Evolution of Transport
    Point-to-Point Architectures
    High-Bandwidth Wireless Services
    High-Bandwidth Wired Services
    Optical Systems
    Optical Fiber Types
    SONET
    Other SONET Advantages
    SONET Architectures
    WDM
    How it Works
    Fiber Transmission Issues and Concerns
    A Word About Optical Switching
    Other Switching Solutions
    SONET versus DWDM: A Technology Battle
    Point-to-Point Technologies Summary
    Switched Technologies
    Circuit Switching
    Packet Switching
    Connectionless Packet-Switched Service
    Connecition-Oriented Packet-Switched Service
    Fast Packet Services
    Frame Relay
    Service Granularity in Frame Relay
    Congestion Control in Frame Relay
    Frame Relay Summary
    ATM
    So: Why ATM?
    The ATM Market
    Alternatives to ATM
    ATM Summary
    IP
    Why IP?
    Making it Happen
    IP/ATM Integration
    Summary
   PART TWO: COMPANY CONVERGENCE
    The Players in the Game Will Continue to Evolve
    A New Regulatory Environment is Needed and Will Be Created
    Solutions
    E-Commerce and E-Business Will Strengthen and Mature
    E-Commerce
    Why E-Commerce?
    From E-Commerce to E-Business
    Corporate Evolution
    The Importance of Corporate Knowledge
    Data Mining
    An Aside: The SLA
    Supply-Chain Issues
    ERP in the Telecomm Space
    Customer Relationship Management (CRM)
    Putting It All Together
    The Birth of the Virtual Community
    Company Classifications
    The ILECs
    The CLECs
    The IECs
    The ISPs and Portals
    The Application Service Providers (ASPs)
    The Managed Service Providers (MSPs)
    The Cable Providers
    The Equipment Manufacturers
    Everybody Else
    And the Point Is...?
    Company Convergence: Lucent Technologies
    Company Convergence: Cisco
    Company Convergence: AOL
    The Special Case of the ILECs
    The Missing Link
    The Virtual Corporation: Supporting Technologies
    Enabling the Virtual Private Network (VPN)
    The Evolving Computer
    Storage Area Networks (SANs)
    The Need for Mobility
    Thinning the Computer Herd
    Summary
   PART THREE: SERVICES CONVERGENCE
    Services Convergence
    The Services
    Viewing the Network: Inside Out or Outside In?
    The Evolution of IP Telephony
    Emerging QoS Protocols
    Service and Protocol Interoperability
    Signaling in VoIP Environments
    IP Telephony Summary
    VoIP Implementation Summary
    Network Management for QoS
    Implementing IP Services
    Carrier-Class IP Voice
    Internet Telephony Service Providers (ITSPs) and Private Corporate Gateways
    Clearinghouse Services
    IP-Enabled Call Centers
    Integrating the PBX
    Billing as a Critical Service
    Summary
   PART FOUR: REDEFINING THE SERVICE PROVIDER
    Beginnings
    Moving Forward
    Conclusion
   COMMON INDUSTRY ACRONYMS
   INDEX

商品描述(中文翻譯)

在這本《電信融合》的新版中,全球知名的電信專家史蒂文·謝帕德為你提供了一個救生圈,讓你在當今科技市場的漩渦中保持平衡。憑藉他敏銳的分析能力和對該行業的深入了解,他在世界各地的電信會議上贏得了知名度,他對你自己的公司和職業生涯提出了關鍵問題的解答。

史蒂文·謝帕德預測了當前的過剩產能、融合洗牌和電信行業的下滑。現在,在這第二版中,他提供了近300頁的解決方案,這幾乎是一本全新的書。憑藉這些信息,你和你的公司可以在他預測的具有挑戰性的環境中生存下來,甚至取得成功。

如果你對電信問題非常認真,你需要謝帕德對以下最關鍵問題的技術、服務和管理答案:

- 我的公司可以使用哪些生存策略?
- 我如何制定一個對公司有利的藍圖?
- 管理和網絡層級的變化能改善結果嗎?
- 能力:建立還是購買?
- 現在聰明的公司在做什麼?
- 最重要的是,下一步是什麼?

目錄:
- 致謝
- 前言
- 序言
- 引言
- 開始:我們知道什麼?
- 那麼,為什麼會發生崩潰?
- 演變
- 事後
- 轉折點:客戶價值及其衡量方法
- 那麼,答案是什麼?
- 第一部分:技術
- 引言
- 互聯網的影響遠未結束
- 軟件行業將在演變中扮演更關鍵的角色
- 光學技術將再次成為下一個重要技術
- 網絡核心到邊緣的功能遷移正在進行中
- 儘管被炒作,3G無線技術並不理想
- 移動設備將成為一個重要的市場
- 電腦和外設行業將以奇特而奇妙的方式演變
- 大都市環境將在未來三到五年成為一個強大的市場
- 半導體行業的影響力將大幅增長,產品將更加應用特定
- 網絡管理將扮演越來越重要的角色
- 融合:技術
- 接入技術
- 傳統接入技術
- 市場現實
- 56Kbps數據機
- 最新的V.92
- 數字網絡(ISDN)
- 技術
- 基本速率介面(BRI)
- AO/DI
- 主要速率介面(PRI)
- PBX應用
- 視頻會議
- 自動呼叫分配(ACD)
- 支持遠程代理
- T-Carrier和語音數字化
- 語音的本質
- 語音數字化
- 替代數字化技術
- 自適應差分脈衝編碼調變(ADPCM)
- 持續