Organizationa Behavior: Key Concepts, Skills & Best Practices, 2/e

Table of Contents

Part One Managing People in a Global Economy 　
Chapter One Needed: People-Centered Managers and Workplaces
Chapter Two Organizational Culture, Socialization, and Mentoring
Chapter Three Developing Global Managers
Part Two Managing Individuals
Chapter Four Understanding Social Perception and Managing Diversity
Chapter Five Appreciating Individual Differences: Self-Concept, Personality, Emotions
Chapter Six Motivation I: Needs, Job Design, Intrinsic Motivation, and Satisfaction
Chapter Seven Motivation II: Equity, Expectancy, and Goal Setting
Chapter Eight Improving Performance with Feedback, Rewards, and Positive Reinforcement
Part Three Making Decisions and Managing Social Processes
Chapter Nine Making Decisions
Chapter Ten Effective Groups and Teamwork
Chapter Eleven Managing Conflict and Negotiating
Part Four Managing Organizational Processes
Chapter Twelve Communicating in the Internet Age
Chapter Thirteen Influence, Power, and Politics: An Organizational Survival Kit
Chapter Fourteen Leadership
Part Five Managing Evolving Organizations
Chapter Fifteen Designing Effective Organizations
Chapter Sixteen Managing Change and Organizational Learning