A Complete Guide to Agentforce: Plan, Design, Build and Run AI Agents with Salesforce
暫譯: Agentforce 完整指南：規劃、設計、建置與運行 Salesforce 的 AI 代理人

Kovala, Timo

A Complete Guide to Agentforce: Plan, Design, Build and Run AI Agents with Salesforce
  • 出版商: Apress
  • 出版日期: 2026-05-02
  • 售價: $1,890
  • 貴賓價: 9.5 折 $1,795
  • 語言: 英文
  • 頁數: 333
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 9798868824708
  • ISBN-13: 9798868824708
  • 相關分類: AI Coding

    • 海外代購書籍(需單獨結帳)

商品描述

In the rapidly evolving landscape of artificial intelligence, Salesforce has unleashed a platform that promises to redefine how businesses operate. This book is your guide to mastering Salesforce's flagship AI product. Agentforce offers autonomous AI agents to streamline workflows, reduce manual labor, and unlock new productivity levels.

From order fulfilment and case management to running marketing campaigns, these autonomous agents are set to become the workforce multipliers of the future. This isn't just another technical manual, it's a comprehensive journey from concept to implementation. Whether you're a Salesforce administrator, developer, consultant, or architect, this book provides a step-by-step blueprint for creating AI agents that generate tangible business value.

Through practical methods, in-depth concept explanations, architectural insights, and example use cases, you'll gain the expertise to transform theoretical potential into operational excellence. Implementing Agentforce isn't just about understanding technology--it's about business transformation. This guide illustrates the tremendous opportunities and potential pitfalls of AI agent deployment. You'll learn not just how to build agents, but how to integrate them seamlessly into your organizational ecosystem, ensuring they become true strategic assets rather than experimental technologies.

With the help of this book, you will have the necessary skill set to launch your first agents, understand the intricate mechanics of AI agent design, and position your organisation at the cutting edge of the agentic revolution.

You Will:

● Learn what AI agents are, how they work, and why they're transforming business automation.

● Get step-by-step guidance on designing, configuring, and deploying AI agents within Salesforce.

● Learn how to integrate AI agents into your existing workflows and enterprise systems.

This book is for: Salesforce professionals (administrators, technical developers, consultants, architects, business analysts)

商品描述(中文翻譯)

在快速演變的人工智慧領域中，Salesforce推出了一個平台，承諾重新定義企業運作的方式。本書是您掌握Salesforce旗艦AI產品的指南。Agentforce提供自主的AI代理，以簡化工作流程、減少人工勞動並解鎖新的生產力水平。

從訂單履行和案例管理到運行行銷活動，這些自主代理將成為未來的工作力倍增器。這不僅僅是另一本技術手冊，而是從概念到實施的全面旅程。無論您是Salesforce管理員、開發人員、顧問還是架構師，本書提供了一個逐步的藍圖，幫助您創建能夠產生實際商業價值的AI代理。

通過實用的方法、深入的概念解釋、架構見解和示例用例，您將獲得將理論潛力轉化為運營卓越的專業知識。實施Agentforce不僅僅是理解技術——而是關於商業轉型。本指南說明了AI代理部署的巨大機會和潛在陷阱。您將學習如何不僅構建代理，還能將它們無縫整合進您的組織生態系統，確保它們成為真正的戰略資產，而非實驗性技術。

借助本書，您將擁有啟動您的第一個代理所需的技能，理解AI代理設計的複雜機制，並使您的組織處於代理革命的最前沿。

您將：
● 了解什麼是AI代理、它們如何運作以及為何它們正在改變商業自動化。
● 獲得逐步指導，設計、配置和部署Salesforce中的AI代理。
● 學習如何將AI代理整合到您現有的工作流程和企業系統中。

本書適合：
Salesforce專業人士（管理員、技術開發人員、顧問、架構師、商業分析師）

作者簡介

Timo Kovala is an experienced Salesforce architect and consultant with a decade of experience in CRM systems and marketing technology. Timo has extensive hands-on experience in facilitating executive workshops, leading Salesforce implementation projects, and growing a Salesforce practice. He holds over 20 Salesforce certifications and has been recognized as a Salesforce Marketing Champion. He is an expert author for Salesforce Ben, the world's leading independent Salesforce publication, and a regular speaker at Salesforce community events. Timo has an in-depth understanding of Agentforce as a platform. He is an Agentforce lead architect in the Nordics and was one of the main trainers in the Global Agentforce Bootcamp for Marketers in 2025.

作者簡介(中文翻譯)

Timo Kovala 是一位經驗豐富的 Salesforce 架構師和顧問，擁有十年的 CRM 系統和行銷技術經驗。Timo 在促進高層工作坊、領導 Salesforce 實施專案以及擴展 Salesforce 業務方面擁有豐富的實務經驗。他擁有超過 20 張 Salesforce 認證，並被認可為 Salesforce 行銷冠軍。他是 Salesforce Ben 的專家作者，該平台是全球領先的獨立 Salesforce 出版物，並且是 Salesforce 社群活動的定期演講者。Timo 對 Agentforce 平台有深入的了解。他是北歐地區的 Agentforce 首席架構師，並且在 2025 年的全球行銷人員 Agentforce Bootcamp 中擔任主要培訓師之一。

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