商品描述
Agile teams thrive on collaboration, adaptability, and continuous improvement. But beneath the frameworks and ceremonies lies a quieter, often underexamined force: TRUST. While Agile guides and Scrum literature frequently cite trust as a cornerstone of effective teamwork, few explore what trust actually means--or how to build and sustain it in real-world settings. Trust in Agile Teams addresses this gap by examining trust not just as a value, but as a critical enabler of communication, knowledge sharing, and long-term team performance. Blending theory with practice, this book delves into the psychological and social foundations of trust and its direct impact on Agile dynamics. Through accessible insights and practical strategies, it unpacks how trust is built, challenged, and rebuilt in Agile environments--whether teams are co-located, remote, or hybrid. Key themes include: - The difference between cognitive and emotional trust, and why both matter - How Agile principles support trust-building practices - The impact of open communication, feedback, and psychological safety - Common barriers to trust and how to overcome them - Strategies for scaling trust across large and distributed teams Each chapter draws attention to the real, human interactions that shape Agile success--from daily stand-ups and retrospectives to how teams handle failure, share knowledge, and celebrate progress. The book also highlights the evolving nature of trust in today's increasingly digital and hybrid workplaces, offering practical approaches to maintaining strong connections and alignment across distance. Written for Scrum Masters, Agile coaches, team leads, practitioners, and organizational leaders, this book provides a clear path toward cultivating trust as a core competency--not just a hoped-for byproduct of Agile adoption. No prior software development background is required. With foundational context included, readers from all disciplines can engage with the material and apply the principles in their own teams or organizations. If you want to move beyond Agile mechanics and focus on what truly drives effective collaboration, Trust in Agile Teams offers timely, practical guidance grounded in both research and experience.
商品描述(中文翻譯)
敏捷團隊依賴於合作、適應性和持續改進。但在框架和儀式之下，潛藏著一種更為安靜、常被忽視的力量：信任。雖然敏捷指南和 Scrum 文獻經常將信任視為有效團隊合作的基石，但很少有文獻探討信任的實際意義——或如何在現實環境中建立和維持信任。《敏捷團隊中的信任》填補了這一空白，將信任視為一種關鍵的溝通、知識分享和長期團隊表現的促進因素，而不僅僅是一種價值觀。
本書將理論與實踐相結合，深入探討信任的心理和社會基礎及其對敏捷動態的直接影響。通過易於理解的見解和實用策略，本書解析了在敏捷環境中，信任是如何建立、挑戰和重建的——無論團隊是共同工作、遠程還是混合型。
主要主題包括：
- 認知信任與情感信任之間的區別，以及為什麼兩者都很重要
- 敏捷原則如何支持信任建立的實踐
- 開放溝通、反饋和心理安全的影響
- 信任的常見障礙及其克服方法
- 在大型和分散團隊中擴展信任的策略
每一章都關注塑造敏捷成功的真實人際互動——從每日站會和回顧會到團隊如何處理失敗、分享知識和慶祝進展。本書還強調了在當今日益數位化和混合型的工作場所中，信任的演變特性，提供了在距離中維持強大聯繫和一致性的實用方法。
本書是為 Scrum Master、敏捷教練、團隊負責人、實踐者和組織領導者撰寫的，提供了一條明確的道路，以培養信任作為核心能力——而不僅僅是敏捷採用的期望副產品。
不需要先前的軟體開發背景。隨著基礎背景的包含，來自各個學科的讀者都可以參與這些材料並在自己的團隊或組織中應用這些原則。
如果您想超越敏捷的機制，專注於真正驅動有效合作的因素，《敏捷團隊中的信任》提供了基於研究和經驗的及時、實用的指導。
作者簡介
With over two decades of experience in engineering and organizational development, Trish O'Connell offers a unique blend of industry expertise and academic insight into the dynamics of Agile teams. Her professional background includes senior roles such as Senior Engineering Consultant and Engineering Manager, where she led cross-functional teams, supported new product introductions, and drove continuous improvement across complex manufacturing environments. The author is a Certified Scrum Master (CSM) and holds certifications in Agile Project Management, bringing practical, real-world understanding of Agile principles to her work. This hands-on experience informs her research and deepens her exploration of trust as a critical enabler of Agile team performance.
作者簡介(中文翻譯)
擁有超過二十年的工程和組織發展經驗，Trish O'Connell 提供了行業專業知識與學術見解的獨特結合，深入探討 Agile 團隊的動態。她的專業背景包括高級角色，如高級工程顧問和工程經理，曾領導跨功能團隊，支持新產品的推出，並在複雜的製造環境中推動持續改進。
作者是認證的 Scrum Master (CSM)，並持有 Agile 專案管理的認證，將對 Agile 原則的實際、現實理解帶入她的工作中。這種實務經驗為她的研究提供了基礎，並加深了她對信任作為 Agile 團隊表現關鍵促進因素的探索。
