Making Work Visible: Exposing Time Theft to Optimize Work & Flow

Today's workers are drowning: nonstop requests for time, days filled to the brim with meetings, and endless nights spent heroically fixing the latest problems. This churn and burn is creating a workforce constantly on the edge of burnout.In this updated edition, IT time management expert Dominica DeGrandis reveals the real crime of the century―time theft, one of the most costly factors impacting enterprises in their day-to-day operations.Through simple solutions that make work visible, DeGrandis helps people round up the five thieves of time and take back their lives with time-saving solutions. Chock-full of exercises, takeaways, real-world examples, colorful diagrams, and an easy-going writing style, readers will quickly learn effective practices to create high-performing workflows within an organization.And now, with this updated second edition, readers will get more exercises plus a new afterword from the author featuring new learnings from the past five years.The technology world―and indeed the whole business world―is moving at a pace faster than ever before, and it shows no signs of slowing down. Instead of consigning ourselves to the pressure cooker of the modern world, it's time to elevate how we work. It's time to level up our game. It's time to make work visible.