Microsoft Dynamics 365 AI for Business Insights: Transform your business processes with the practical implementation of Dynamics 365 AI modules

Shargorodsky, Dmitry

Microsoft Dynamics 365 AI for Business Insights: Transform your business processes with the practical implementation of Dynamics 365 AI modules
  • 出版商: Packt Publishing
  • 出版日期: 2024-03-29
  • 售價: $1,500
  • 貴賓價: 9.5 折 $1,425
  • 語言: 英文
  • 頁數: 178
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 180181094X
  • ISBN-13: 9781801810944
  • 相關分類: 人工智慧

    • 海外代購書籍(需單獨結帳)

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商品描述

Streamline your business operations by leveraging AI across key functions using practical examples and insightful case studies

Key Features
  • Uncover the practical applications of Dynamics 365 AI across sales, customer service, marketing, and finance
  • Explore Dynamics 365's integration with advanced AI tools such as OpenAI, Azure Open AI, and MS Copilot
  • Learn from real-world examples and case studies
  • Purchase of the print or Kindle book includes a free PDF eBook
Book Description

If there is one hot topic being discussed in every boardroom meeting today, it's AI. With Microsoft Dynamics 365 AI proving to be a game-changer, it's essential for business professionals to master this tool. Microsoft Dynamics 365 AI for Business Insights will help you harness AI across key business functions to streamline processes and enhance customer experiences.

Written by a seasoned professional with 15+ years of experience, this book guides you through Dynamics 365 AI's practical applications across sales, customer service, marketing, and finance departments. You'll learn how to enhance customer experiences, streamline sales processes, optimize marketing strategies, and improve financial forecasting. This book also explores the integration of generative AI tools such as OpenAI Service, Azure Open AI, language models, and Microsoft Copilot within the Dynamics 365 ecosystem. With real-world examples, case studies, and expert insights, you'll discover the transformative potential of this powerful toolkit. As well as driving sales insights and implementing fraud protection, you'll explore emerging AI trends, Microsoft's roadmap for Dynamics 365 AI, and the upcoming features.

By the end, you'll be all set to unlock new growth opportunities using Dynamics 365 AI.

What you will learn
  • Overcome common challenges in Dynamics 365 AI implementation with ease
  • Delve into the practical applications of advanced generative AI tools
  • Integrate cutting-edge tools such as OpenAI Service, Azure Open AI, language models, and Microsoft Copilot with Dynamics 365 AI
  • Derive insights from real-world examples of successful AI implementation
  • Discover best practices and strategies for leveraging AI to find useful business insights and enhance operations
  • Explore Microsoft's roadmap for Dynamics 365 AI and the forthcoming trends in AI for business
Who this book is for

This book is for Dynamics 365 consultants, architects, and IT managers, willing to implement AI in their organizations. Business consultants advising on business technology, especially those focused on Microsoft Dynamics 365, will find it useful for enhancing their skills. A basic understanding of Microsoft Dynamics 365 and its suite of business applications will be beneficial as the book's focus is on implementing the tool's AI modules. Familiarity with the principles of artificial intelligence and how it is applied in a business context will also be helpful.

Table of Contents
  1. Introduction and Architectural Overview of Dynamics 365 AI
  2. Microsoft Dynamics 365 AI Architecture and Foundations
  3. Implementing Dynamics 365 AI for Sales Insights
  4. Driving Customer Service Excellence with Dynamics 365 AI
  5. Marketing Optimization with Dynamics 365 AI
  6. Financial Analytics with Dynamics 365 AI
  7. Leveraging Generative AI in Dynamics 365
  8. Harnessing MS Copilot for Enhanced Business Insights
  9. "Virtual Agent for Customer Service" in the Context of MS Copilot and Microsoft Dynamics
  10. Fraud Protection with Dynamics 365 AI
  11. Future Trends and Developments in Dynamics 365 AI

商品描述(中文翻譯)

透過實際案例和深入的案例研究，利用人工智慧在關鍵功能上優化業務運營。

主要特點：
- 揭示 Dynamics 365 AI 在銷售、客戶服務、市場營銷和財務等領域的實際應用。
- 探索 Dynamics 365 與 OpenAI、Azure Open AI 和 MS Copilot 等先進 AI 工具的整合。
- 從實際案例和案例研究中學習。
- 購買印刷版或 Kindle 版本的書籍將包含免費的 PDF 電子書。

書籍描述：
如果有一個熱門話題在每個董事會會議上被討論，那就是人工智慧。隨著 Microsoft Dynamics 365 AI 成為一個改變遊戲規則的工具，企業專業人士必須掌握這個工具。《Microsoft Dynamics 365 AI for Business Insights》將幫助您在關鍵業務功能上利用人工智慧來優化流程並提升客戶體驗。

本書由一位擁有15年以上經驗的資深專業人士撰寫，指導您在銷售、客戶服務、市場營銷和財務部門中應用 Dynamics 365 AI 的實際應用。您將學習如何提升客戶體驗、優化銷售流程、優化市場營銷策略和改善財務預測。本書還探討了生成式 AI 工具（如 OpenAI Service、Azure Open AI、語言模型和 Microsoft Copilot）在 Dynamics 365 生態系統中的整合。通過實際案例、案例研究和專家見解，您將發現這個強大工具包的變革潛力。除了推動銷售洞察和實施防欺詐保護，您還將探索新興的 AI 趨勢、Microsoft Dynamics 365 AI 的路線圖以及即將推出的功能。

通過本書，您將準備好利用 Dynamics 365 AI 開啟新的增長機會。

您將學到什麼：
- 輕鬆克服 Dynamics 365 AI 實施中的常見挑戰。
- 深入研究先進生成式 AI 工具的實際應用。
- 將 OpenAI Service、Azure Open AI、語言模型和 Microsoft Copilot 等尖端工具與 Dynamics 365 AI 整合。
- 從成功的 AI 實施的實際案例中獲取洞察。
- 發現利用 AI 尋找有用的業務洞察和優化運營的最佳實踐和策略。
- 探索 Microsoft Dynamics 365 AI 的路線圖和未來的商業 AI 趨勢。

本書適合對 Dynamics 365 顧問、架構師和 IT 經理，希望在組織中實施 AI 的人士。專注於 Microsoft Dynamics 365 的商業技術顧問將發現它對提升技能非常有用。對 Microsoft Dynamics 365 及其一套商業應用程序的基本理解將有益，因為本書的重點是實施該工具的 AI 模塊。熟悉人工智慧的原則以及在商業環境中應用人工智慧的方式也將有所幫助。

目錄：
1. Dynamics 365 AI 的介紹和架構概述
2. Microsoft Dynamics 365 AI 的架構和基礎
3. 實施 Dynamics 365 AI 的銷售洞察
4. 通過 Dynamics 365 AI 推動客戶服務卓越
5. Dynamics 365 AI 的市場營銷優化
6. Dynamics 365 AI 的財務分析
7. 在 Dynamics 365 中利用生成式 AI
8. 利用 MS Copilot 增強業務洞察
9. 在 MS Copilot 和 Microsoft Dynamics 的背景下的「客戶服務虛擬助理」
10. Dynamics 365 AI 的防欺詐保護
11. Dynamics 365 AI 的未來趨勢和發展

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