Business Telecom Systems: A Guide to Choosing the Best Technologies and Services
Kerstin Day Peterson
- 出版商: CMP Books
- 出版日期: 2000-01-08
- 定價: $880
- 售價: 4.5 折 $399
- 語言: 英文
- 頁數: 442
- 裝訂: Paperback
- ISBN: 1578200415
- ISBN-13: 9781578200412
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相關分類:
通訊系統 Communication-systems
立即出貨(限量) (庫存=1)
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相關主題
商品描述
For anyone involved in buying and managing telephone systems, this book brings clarity to the confusing array of products and services (like voice mail, interactive voice response, fax-on-demand, T-1, xDSL, etc). The author explains how each technology works, and what its practical applications are, so readers can choose the best systems and services for their needs. The book includes lists of products and vendors, plus sample RFPs that are easily customized for a particular telecom system or cabling purchase.
Topics Include:
- Telecom Technologies Explained
- How to Buy Key Systems, PBXs and Communications Servers
- Digital Transport Technologies and How They Work
- All About Computer Telephony Integration and Voice Over IP
- Local Access, The Telecom Act of 1996 and Competitive Local Carriers Made Simple
- Adjunct Technologies - FAX, IVR, Call Accounting and Voicemail
- Call Centers and Automatic Call Distribution (ACD)
- Ready to use RFP (Request for Proposal) Included
- Hundreds of Vendors and Government References
商品描述(中文翻譯)
對於任何參與購買和管理電話系統的人來說，這本書對於眾多產品和服務（如語音郵件、互動語音回應、按需傳真、T-1、xDSL等）帶來了清晰的解釋。作者解釋了每種技術的工作原理以及其實際應用，讓讀者能夠為自己的需求選擇最佳的系統和服務。該書包括產品和供應商列表，以及可輕鬆自定義的特定電信系統或佈線購買的樣本RFP（提案請求）。
主題包括：
- 解釋電信技術
- 如何購買關鍵系統、PBX和通信服務器
- 數字傳輸技術及其工作原理
- 關於計算機電話集成和語音互聯網協議的一切
- 本地接入、1996年電信法和競爭性地方運營商的簡單解釋
- 附加技術-傳真、互動語音回應、通話記賬和語音郵件
- 呼叫中心和自動呼叫分配（ACD）
- 包含可立即使用的RFP（提案請求）
- 數百個供應商和政府參考資料
