ACT! 6 for Dummies

• ACT! organizes customer information in one place, providing instant access to names, phone numbers, addresses, appointments, call histories, follow-up activities, and more
• Explores ACT!'s features, including a ready-to-use contact database with search capabilities; Internet links; mail, fax, and e-mail merge; synchronization with Palm OS handhelds; integration with Outlook and other popular products; report generation; and a customizable database
• Latest edition of this successful title shows business professionals how to use ACT!'s new e-mail features, new active libraries, and improved Internet services and Outlook integration

Table of Contents

Introduction.

Part I: The Opening ACT!

  Chapter 1: An Overview of ACT!

  Chapter 2: The Various Faces of ACT!

  Chapter 3: Getting Your ACT! Together.

Part II: Putting the ACT! Database to Work.

  Chapter 4: Making Contact(s).

  Chapter 5: The Contact List.

  Chapter 6: The ACT! Lookup: Searching for Your Contacts.

  Chapter 7: Make a Note of That.

  Chapter 8: Organizing Your Daily Tasks.

Part III: Sharing Your Information with Others.

  Chapter 9: Printing Non-Reports.

  Chapter 10: Using the Basic ACT! Reports.

  Chapter 11: Designing Your Own Reports.

  Chapter 12: Merging Your Information into a Document.

  Chapter 13: ACT! E-Mail.

Part IV: Advanced ACT!ing.

  Chapter 14: Creating Contact Fields.

  Chapter 15: Customizing Layouts.

  Chapter 16: Zen and the Art of Database Maintenance.

  Chapter 17: Calling in the Reinforcements.

Part V: Commonly Overlooked ACT! Features.

  Chapter 18: ACT!ing on the Internet.

  Chapter 19: ACT!ing on Your Sales Opportunities.

  Chapter 20: Grouping Your Contacts.

  Chapter 21: I’m Going to the Library Tab.

Part VI: The Part of Tens.

  Chapter 22: Ten Cool New Features in ACT! 6.

  Chapter 23: Ten Cool Ways to Customize Your ACT! Layout.

  Chapter 24: Ten Cool Tools to Make ACT! Work Better.

Index.