Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs, 2/e (Hardcover)
暫譯: 關鍵績效指標 (KPI)：開發、實施及運用成功的 KPI，第 2 版 (精裝本)

David Parmenter

Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs, 2/e (Hardcover)
  • 出版商: Wiley
  • 出版日期: 2010-02-08
  • 售價: $1,800
  • 貴賓價: 9.5 折 $1,710
  • 語言: 英文
  • 頁數: 320
  • 裝訂: Hardcover
  • ISBN: 0470545151
  • ISBN-13: 9780470545157
  • 相關分類: 管理與領導 Management-leadership

    • 海外代購書籍(需單獨結帳)

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商品描述

An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs – now updated and expanded!

By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:
  • The four foundation stones that lead the development and use of KPIs
  • A 12-step model for developing and using KPIs with guidelines
  • A KPI resource kit including worksheets, workshop programs, and questionnaires
  • A new and pragmatic approach to finding critical success factors
  • Over 300 performance measures
  • Implementation variations for small to medium enterprises and not-for-profit organizations
  • New implementation short cuts
  • How to brainstorm performance measures
  • Templates for reporting performance measures
  • A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team

Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and 'how to sections' on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, Key Performance Indicators, Second Edition will help you identify and track your organization's KPIs to ensure continued and increased success.

商品描述(中文翻譯)

深入探討如何創建和使用關鍵績效指標（KPIs），由 KPI 之王撰寫——現在已更新和擴展！

透過探索改變企業的衡量標準，David Parmenter 開發出一種方法論，其簡單性令人驚嘆，但其影響卻深遠。現在在更新和擴展的第二版中，關鍵績效指標 是一本主動的指南，代表了 KPI 開發和使用方式的重大轉變，並提供了豐富的實施工具，包括：
- 促進 KPI 開

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