The Executive's Guide to Information Technology, 2/e (Hardocver)

John Baschab, Jon Piot

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Praise for the The Executive's Guide to Information Technology

 

"This book is important reading. It offers practical, real-world insight and pragmatic no-nonsense approaches for people who have a stake in corporate IT. "
—Lynda Applegate, Henry R. Byers Professor of Business Administration, Harvard Business School

"Information systems and processes are very important parts of our due diligence assessment of a company—yet the jargon is often more difficult to understand than many foreign languages. Baschab and Piot effectively translate IT into words and concepts that businesspeople can easily understand and act upon. This book is a helpful reference guide for corporate executives and private equity groups of all types."
—Neal Aronson, Managing Partner, Roark Capital Group

"Business success increasingly depends on effective use of IT. Effective use of IT depends on the kind of in-depth, practical insight in this book. Baschab and Piot provide a pragmatic approach to information systems investment that should be required reading for senior executives and CIOs alike."
—Erik Brynjolfsson, Schussel Professor of Management, Director of the Center for Digital Business, MIT

"This book should provide valuable guidance for management and technology consultants. The Executive's Guide to Information Technology provides field-proven insight on all important aspects of IT planning and execution, from governance to applications to operations and infrastructure."
—Gary J. Fernandes, former vice chairman, EDS, member of the Board of Directors, Computer Associates

"Baschab and Piot do a great job of laying out the fundamental issues and challenges that every IT organization faces. More often than not, the issues are not technical in nature, but are a reflection of how the IT and business teams work together to define, execute, and implement new business tools. The threshold issue is leadership. Often it is difficult for business leaders to feel that they have the skills and perspective to provide that leadership on technical projects. The Executive's Guide to Information Technology provides non-technical business leaders a solid framework for engaging with their IT peers."
—Tom Nealon, Chief Information Officer, J.C. Penney

 

Table of Contents

PART I: THE EFFECTIE IT ORGANIZATION.

Chapter 1. The IT Dilemma.

Chapter 2. IT Ineffectiveness Sources and Causes.

Chapter 3. IT Costs.

Chapter 4. IT Scope and Strategy.

PART II: MANAGING THE IT DEPARTMENT.

Chapter 5. The IT Organization.

Chapter 6. The Chief Information Officer.

Chapter 7. IT Standards.

Chapter 8. IT Operations and Infrastructure.

Chapter 9. IT Problem Management.

Chapter 10. Application Management.

Chapter 11. IT Human Resources.

Chapter 12. Vendor Selection.

Chapter 13. Vendor Management and Outsourcing.

PART III: SENIOR EXECUTIVE IT MANAGEMENT.

Chapter 14. Business Communications.

Chapter 15. IT Budgeting and Cost Management.

Chapter 16. Effective Decision Making and Risk management.

Chapter 17. Demand Management and Project Prioritization.

Chapter 18. IT Performance Measurement.

Chapter 19. IT Governance.

Index.

 
 
 

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對於《高管指南:資訊科技》的讚譽


「這本書是重要的閱讀材料。它提供了實用的、現實世界的見解和實用的、直截了當的方法,適用於那些對企業資訊科技有利害關係的人。」

—Lynda Applegate,哈佛商學院Henry R. Byers商業管理教授


「資訊系統和流程是我們對公司進行盡職調查的非常重要的部分,然而,專業術語往往比許多外國語言更難理解。Baschab和Piot成功地將資訊科技轉化為商業人士可以容易理解和行動的詞語和概念。這本書對於各種類型的企業高管和私募股權集團來說是一本有用的參考指南。」

—Neal Aronson,Roark Capital Group的管理合夥人


「業務成功越來越依賴於有效利用資訊科技。有效利用資訊科技取決於這本書中所提供的深入實用的見解。Baschab和Piot提供了一種實用的資訊系統投資方法,這對於高級執行官和首席信息官來說應該是必讀的。」

—Erik Brynjolfsson,麻省理工學院Schussel管理教授,數字商業中心主任


「這本書應該為管理和技術顧問提供有價值的指導。《高管指南:資訊科技》提供了關於IT規劃和執行的所有重要方面的實踐見解,從治理到應用程序,再到運營和基礎設施。」

—Gary J. Fernandes,前EDS副主席,計算機協會董事會成員


「Baschab和Piot在闡述每個IT組織面臨的基本問題和挑戰方面做得很好。往往問題不是技術性的,而是IT和業務團隊如何共同定義、執行和實施新的業務工具的反映。門檻問題是領導力。對於商業領導者來說,往往很難感到他們具備在技術項目上提供領導力所需的技能和視角。《高管指南:資訊科技》為非技術性的商業領導者提供了與他們的IT同行合作的堅實框架。」

—Tom Nealon,J.C. Penney的首席信息官



 


目錄





第一部分:有效的IT組織。

第1章 IT困境。


第2章 IT無效的來源和原因。


第3章 IT成本。


第4章 IT範圍和策略。


第二部分:管理IT部門。


第5章 IT組織。


第6章 首席信息官。


第7章 IT標準。


第8章 IT運營和基礎設施。


第9章 IT問題管理。


第10章 應用程序管理。


第11章 IT人力資源。


第12章 供應商選擇。


第13章 供應商管理和外包。


第三部分:高級執行官IT管理。


第14章 商業溝通。


第15章 IT預算和成本管理。


第16章 有效的決策和風險管理。


第17章 需求管理和項目優先級。