The Integrator: A Change Management Framework for Achieving Agile IT Project Success
暫譯: 整合者:實現敏捷IT專案成功的變更管理框架

Coplan, Scott R.

  • 出版商: Productivity Press
  • 出版日期: 2022-03-25
  • 售價: $2,230
  • 貴賓價: 9.5$2,119
  • 語言: 英文
  • 頁數: 242
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 0367431653
  • ISBN-13: 9780367431655
  • 相關分類: Agile Software
  • 海外代購書籍(需單獨結帳)

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商品描述

When a $145 million IT project failure pushes Los Angeles to the edge of financial meltdown, the County CEO asks Max McLellan, a harried IT project manager, aka The Integrator, for help. The County Board gives Max 30 days to identify the problem and find a solution. At first Max finds the usual missteps, but something bigger and darker beckons, an explosive source of project failure. He must do something different, rattling ghosts of previous County IT failures, uncloaking crookedness, and exposing truths that shatter careers.

With some people rooting for his failure, Max battles to fit all the pieces together with the County team, applying his proven framework to define the problem, plan a solution and execute it successfully.

It's common knowledge that barely 50% of IT projects succeed, per a 2017 Project Management Institute report. Equally well-known, approximately 70% of large-scale change management initiatives fail according to a 2017 McKinsey & Co. report. Given the challenge to overcome these low success rates, The Integrator offers a proven narrative on the organizational change framework for achieving Agile IT project management success based on the author's 45+ year client experiences and published research.

The Integrator defines change management as the single overarching methodology integrating Agile IT and project management. It does this because all projects are about change - significant organizational and personal change. The people involved - their participation in and understanding and support of these changes - ultimately determine IT projects success or failure. In fact, while all IT projects are about change, successful projects change human behavior.

The methodologies included in the framework, described in The Integrator, include:

- Change management as defined by AIM (Accelerating Implementation Methodology).

- Project management as defined by the Project Management Institute (PMI) Guide to the Project Management Body of Knowledge (PMBOK Guide) standard.

- IT management as derived from the Institute of Electrical Engineers (IEEE) Guide to the Software Engineering Body of Knowledge (SWEBOK) standard.

- Agile as defined by the Agile Alliance's Agile Manifesto.

Written by a certified Project Management Professional and accredited change management practitioner, The Integrator chronicles the challenges involved in applying this framework in a real-world setting to achieve successful project implementation.

商品描述(中文翻譯)

當一個價值1.45億美元的IT專案失敗將洛杉磯推向財務崩潰的邊緣時,縣首席執行官請求Max McLellan的協助,他是一位忙碌的IT專案經理,綽號整合者。縣董事會給Max 30天的時間來找出問題並提出解決方案。起初,Max發現了常見的失誤,但更大、更黑暗的問題在召喚著他,一個導致專案失敗的爆炸性根源。他必須採取不同的做法,喚醒過去縣IT失敗的幽靈,揭露不正當行為,並揭示摧毀職業生涯的真相。

在一些人希望他失敗的情況下,Max努力與縣團隊將所有的碎片拼湊在一起,運用他已證明有效的框架來定義問題、規劃解決方案並成功執行。

根據2017年專案管理協會的報告,IT專案成功的比例僅約50%。同樣知名的是,根據2017年麥肯錫公司的報告,約70%的大型變革管理計畫失敗。面對克服這些低成功率的挑戰,整合者提供了一個基於作者超過45年客戶經驗和已發表研究的組織變革框架,以實現敏捷IT專案管理成功的經驗敘述。

整合者將變革管理定義為整合敏捷IT和專案管理的單一總體方法論。這是因為所有專案都是關於變革——重大的組織和個人變革。參與其中的人——他們對這些變革的參與、理解和支持——最終決定了IT專案的成敗。事實上,雖然所有IT專案都是關於變革,但成功的專案會改變人類行為。

整合者中描述的框架所包含的方法論包括:
- AIM(加速實施方法論)定義的變革管理。
- 專案管理協會(PMI)《專案管理知識體指南》(PMBOK指南)標準定義的專案管理。
- 來自電氣工程師學會(IEEE)《軟體工程知識體指南》(SWEBOK)標準衍生的IT管理。
- 由敏捷聯盟的敏捷宣言定義的敏捷。

整合者由一位認證的專案管理專業人士和認可的變革管理實踐者撰寫,記錄了在現實世界中應用這一框架以實現成功專案實施所面臨的挑戰。

作者簡介

Scott Coplan is a change and Agile IT project manager, advisor, educator, author and speaker. In 1991, he founded COPLAN AND COMPANY to help communities in need with IT project management.

With 45+ years of experience of advising top government leaders, Scott successfully manages IT projects that transform or radically change the way clients deliver services. For example, Scott oversaw the largest, successful enterprise system implementation including nine financial, administrative and clinical applications at three separate Los Angeles County, California hospitals in both in-patient and ambulatory settings.

Previously, Scott was a Clinical Assistant Professor teaching master's degree students in project management for the University of Washington's Schools of Public Health, Medicine, and Nursing. Scott was also an IT project manager at Deloitte (formerly Touche Ross) and Booz Allen and Hamilton. Scott holds an MPA from the University of Washington and a BA from Beloit College.

Scott is a Project Management Professional (PMP) and Accredited in Implementation Management Associates (IMA) change management methodology, Accelerating Implementation Methodology (AIM). Scott is a member of the Project Management Institute (PMI), Agile Alliance, Institute of Electrical and Electronic Engineers (IEEE) Computer Society and founding member of the Association of Change Management Professionals (ACMP). He is also a Fellow with the Healthcare Information and Management Systems Society (HIMSS).

Scott co-authored the book Project Management for Healthcare Information Technology, with David Masuda, M.D.(McGraw-Hill, 2011) currently used as a textbook supplement for university-level courses on project management throughout North America. Scott and David also co-authored several quarterly columns for the peer-reviewed Journal of Healthcare Information Management (JHIM).

Specialties: Leadership, change management, and Agile IT Project management for health care, justice, and administrative systems.

作者簡介(中文翻譯)

斯科特·科普蘭是一位變革與敏捷IT專案經理、顧問、教育者、作家及演講者。1991年,他創立了COPLAN AND COMPANY,旨在幫助有需要的社區進行IT專案管理。

擁有超過45年的經驗,斯科特成功地管理著改變或徹底改變客戶提供服務方式的IT專案。例如,斯科特負責監督了最大的成功企業系統實施,該系統包括在加州洛杉磯縣三家不同醫院的九個財務、行政和臨床應用,涵蓋住院和門診環境。

在此之前,斯科特曾擔任華盛頓大學公共衛生、醫學和護理學院的臨床助理教授,教授碩士學位的專案管理課程。斯科特還曾在德勤(前稱Touche Ross)和博斯艾倫·哈密爾頓擔任IT專案經理。斯科特擁有華盛頓大學的公共行政碩士學位(MPA)和貝洛伊特學院的學士學位(BA)。

斯科特是專案管理專業人士(PMP),並獲得實施管理協會(IMA)變革管理方法論的認證,專注於加速實施方法論(AIM)。他是專案管理學會(PMI)、敏捷聯盟、電氣與電子工程師學會(IEEE)計算機學會的成員,以及變革管理專業協會(ACMP)的創始成員。他還是醫療資訊與管理系統學會(HIMSS)的研究員。

斯科特與大衛·增田醫生共同撰寫了《醫療資訊技術專案管理》(Project Management for Healthcare Information Technology),該書由麥格勞-希爾於2011年出版,目前作為北美大學專案管理課程的補充教材。斯科特和大衛還共同撰寫了幾篇針對同行評審的《醫療資訊管理期刊》(Journal of Healthcare Information Management, JHIM)的季度專欄。

專長:領導力、變革管理,以及針對醫療、司法和行政系統的敏捷IT專案管理。