Workflow Management: Models, Methods, and Systems (Paperback)

Description:

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization?s resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. A special Web site developed by the authors, www.workflowcourse.com, features animation, interactive examples, lecture materials, exercises and solutions, relevant links, and other valuable resources for the classroom.

Wil van der Aalst is Professor of Information Systems and Chair of the Information and Technology Department at Eindhoven University of Technology, the Netherlands.

Kees van Hee is Professor of Computing Science at Eindhoven University of Technology and Chairman of the Board of Deloitte & Touche Bakkenist.

 

 

Table of Contents:

Series Foreword	vii
	Acknowledgments	xi
	Introduction	xiii
1	Organizing Workflows	1
2	Modeling Workflows	31
3	Management of Workflows	75
4	Analyzing Workflows	99
5	Functions and Architecture of Workflow Systems	145
6	Roadmap for Workflow System Development	211
7	Sagitta 2000 Case Study	243
	Appendix A: Workflow Theory	267
	Appendix B: Workflow Modeling Using UML	293
	Solutions to Exercises	305
	Glossary	345
	Bibliography	359
	Index	365