High-Value IT Consulting: 12 Keys to a Thriving Practice
暫譯: 高價值IT諮詢:成功實踐的12個關鍵
Sanjiv Purba, Bob Delaney
- 出版商: McGraw-Hill Education
- 出版日期: 2003-02-10
- 售價: $1,480
- 貴賓價: 9.5 折 $1,406
- 語言: 英文
- 頁數: 432
- 裝訂: Hardcover
- ISBN: 0072226250
- ISBN-13: 9780072226256
已絕版
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相關主題
商品描述
Designed specifically for IT professionals working in any type of consulting organization, here is a practical, real-world guide for delivering successful engagements to clients. Ready-to-use sample forms, tables, checklists, and charts are in the text and available free for download
Contents
Part I: IT Consulting Best
Practices
1: Evaluate the Current Health of
Your Consulting Practice
2: Road Map for
Building a High-Performance IT Consulting Practice
Part
II: Selling Client Businesses and
Engagements
3: Implementing a Marketing
Strategy
4: Account Development
Strategy
5: The Client Account Pipeline and
the Decision-Making Process
6: The Client
Decision-Making Process
Part III: Delivering Client
Engagements Successfully
7: Pre-Engagement
Activities
8: Starting an
Engagement
9: Maintaining Engagement
Controls
10: Running an
Engagement
11: Testing, Deploying, and Closing an
Engagement
12: Working Multiple Engagements for a
Client
13: Risk
Mitigation
14: Legal Considerations in IT
Consulting
15: Quality
Considerations
16: Celebration, Communication, and
Other Considerations
Part IV: Running an IT Consulting
Group or Practice
17: The Evolving
Practice
18: Financial Management: The Bottom
Line
19: Day-to-Day Management of an IT Consulting
Business
20: Using Information Technology in IT
Consulting
21: Human Resources and Career
Management
商品描述(中文翻譯)
設計專門針對在任何類型的顧問組織中工作的IT專業人員,這是一本實用的現實指南,旨在為客戶提供成功的參與。文本中包含可立即使用的範本、表格、檢查清單和圖表,並可免費下載。
目錄
第一部分:IT顧問最佳實踐
1:評估您顧問業務的當前健康狀況
2:建立高效能IT顧問業務的路線圖
第二部分:銷售客戶業務和參與
3:實施行銷策略
4:客戶開發策略
5:客戶帳戶管道與決策過程
6:客戶決策過程
第三部分:成功交付客戶參與
7:參與前活動
8:開始參與
9:維持參與控制
10:執行參與
11:測試、部署和結束參與
12:為客戶處理多個參與
13:風險緩解
14:IT顧問中的法律考量
15:品質考量
16:慶祝、溝通及其他考量
第四部分:經營IT顧問團隊或業務
17:不斷演變的實踐
18:財務管理:底線
19:IT顧問業務的日常管理
20:在IT顧問中使用資訊科技
21:人力資源與職業管理